Regulations:
The following regulations specify the terms and conditions for the provision of swimming training services, hereinafter referred to as „Courses,” by the swimming school POLswim.
Enrollment and reservation of spots:
1. Classification into individual groups is based on the participant’s skills and age. Enrollment for swimming lessons is done electronically by filling out a form provided with information about the organized course and sending the necessary information via email to polswimteam@protonmail.com.
2. Payments By reserving a spot, the participant or their legal guardian agrees to cover the training costs as determined by the organizer.
3. A delay of more than three days in payment for the course may result in cancellation of the reservation, of which the organizer will inform via email.
4. Reservation of a spot with payment through online transfer is confirmed upon receipt of funds in the account or after providing confirmation of the transfer to the organizer via email at polswimteam@protonmail.com.
5. The organizer reserves the right to remove participants from the list who are overdue with payments for more than 14 days.
Absences, cancellations, and make-up classes:
1. In the event that classes do not take place due to technical reasons, the swimming school POLswim will schedule additional sessions to make up for the missed classes.
2. POLswim does not refund money for classes that the participant did not attend due to reasons on their part. However, there is a possibility to make up for missed classes. The organizer reserves the right to refuse make-up classes in case of lack of space in a group with similar age and skills.
3. Individual and group classes should be cancelled (without stating a reason) by sending a message to the email address polswimteam@protonmail.com at least 12 hours before the start of the class. In case of lack of information, the organizer reserves the right to refuse make-up classes.
Exclusions from liability:
1. Legal guardians are responsible for damages caused by minors.
2. The organizer of the classes is not responsible for belongings left in the changing room or unattended.
3. Participants who do not comply with the regulations of the POLswim school and swimming pool may be removed from the list of participants without refund for previous classes.
Privacy policy:
1. By enrolling in a course and providing personal data, email, phone number, and date of birth, each participant or their legal guardian consents to the processing of their data for recruitment and subsequent organization of classes, as well as agrees to receive SMS messages confirming classes and general information.
2. Each participant will receive information about the details of the course organization exclusively to the email address provided during registration.
3. Each participant has the right to opt out of receiving information by sending an email to polswimteam@protonmail.com.